To verify your identity, you will need to submit a government ID and complete a video selfie via a partnership with Persona. You will receive an email from our Legal team with a secure link to submit this via Persona.
Persona verification via Government ID
What is Persona?
Persona was founded in 2018 and headquartered in San Francisco, and is now available in 190+ countries and in 18 different languages. The company is backed by Coatue and First Round Capital. Persona has a wide range of partnerships across a variety of industries including Square, Petal, Brex, Hipcamp, Outdoorsy, Postmates, Rently, SimpleHealth, and Liquid.
Is my personal information being stored?
Persona, the company we have partnered with, stores limited data related to your ID for a short amount of time in case an issue is flagged that requires a manual review (such as an ID being flagged for fraud). The data is then automatically deleted by Persona, and Liquid only records that you as a Liquid user has successfully verified their identity.
Persona verification via video selfie
How does Persona address data privacy?
Persona is GDPR and CCPA compliant, and they have a robust privacy program that includes secure data transfer and processing practices. They are certified under the EU-US and Swiss-US Privacy Shield Frameworks.
How does Persona address security?
Persona implements bank-grade security and is certified for SOC 2, a leading global security framework. You can review their security page for more details about their commitment to security.
What do I do if I have more questions about Persona?
You may contact Persona directly as well as contact Liquid via our chat function (or via support@poweredbyliquid.com).