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Liquid Support

For Vendors/Contractors

For Vendors/Contractors

Learn how to use Liquid as a Vendor.

Getting Started as a Vendor

I have questions about how to set up my business in Liquid and complete onboarding.

Getting started as a Vendor / Contractor / Freelancer on Liquid

How do I accept my invitation to join a Vendor business on Liquid?

How do I sign up for Liquid as a Vendor / Contractor / Freelancer?

How do I accept the invitation from my Client to join Liquid as a non-Service Vendor?

My company is an LTD. What company type do I select in Liquid?

I don't have a business; why do I create a business in Liquid?

How do I sign my contracts in Liquid?

Is there a way I can get a legal document showing how I was onboarded?

I'm a Vendor; What do I enter for my Tax ID?

Why is Liquid asking me for the country of my Vendor business?

What do I put as my Vendor business address?

What do I enter as the name of my Vendor business?

How do I create my Vendor account in Liquid?

What should I put as my business representative title for individual business?

How long does freelancer onboarding take?

I'm done setting up my Vendor account but my Client says I'm not done

What are onboarding processes on Liquid?

How do I add or invite additional users to my Vendor business in Liquid?

How do I accept the invitation from my Client to join Liquid?

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Bank Accounts

What if my bank is in Puerto Rico?

What if my bank isn't supported in Plaid?

How do I add my bank account to Liquid?

How do I verify my Plaid micro deposits so that I can get paid via Liquid?

I don’t have a US bank account; how do I add my overseas bank account to Liquid?

I entered my SWIFT code for my international bank account and I'd like to edit the bank address.

Can I add my Payoneer account to Liquid?

I'm unable to save my international bank account information.

Why does my international bank account say Unverified?

I'm overseas; how do I add my US bank account to Liquid?

How do I add a bank account that is located in a different country than my address?

How do I change my bank account in Liquid?

I need help adding my international bank account to Liquid

I'm having trouble with adding my US bank account via Plaid.

How do I add my non-USD Wise bank account to Liquid?

Can I add two bank accounts to Liquid to have some of my payments sent to one account and the rest of my payments sent to another account?

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Work Orders as a Vendor

Why are Work Orders useful?

How do I create and send a Work Order to my Client?

How do I accept a Work Order that my Client has sent to me?

How should I set up Work Orders for an upfront payment or deposit and milestone payments?

How do I create a Work Order with my Client in a foreign currency?

How do I create a custom unit rate for Work Orders with my Clients?

How do I change a Work Order with my Client?

How do I send a message to my Client about a Work Order?

How do I clone a Work Order with my Client?

How do I cancel a Work Order that I've sent to my Client?

What rate types can I use to send Work Orders to my Clients in Liquid?

What invoice frequencies can be used in Work Orders with my Clients in Liquid?

What do the different Work Order statuses mean on my Work Orders with my Clients?

How do I mark a Work Order complete when I've completed work with my Client?

How do I share with my Client an internal File or Link uploaded or attached to my Work Order?

How can I upload Files or attach URLs / Links to the Work Order to share with my Client?

What kinds of files can I upload to Work Orders with my Clients?

How can I delete Files and Links that I’ve added to a Work Order with a Client?

How do I share with my Client an internal File or Link uploaded or attached to my Work Order?

Where can I find Files and Links uploaded or attached to my Work Order with my Client?

How do I create a Work Order to get expense reimbursements from my Client?

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Purchase Orders as a Vendor

How do I send a Purchase Order?

How do I Invoice for a Purchase Order?

Invoicing

How do I send my Clients invoices in USD?

How do I send my Clients invoices in a foreign currency?

How do I turn on Billing Reminders to get draft Invoices created regularly, in accordance to my Client's agreed upon Work Order?

What draft Invoices are created via Billing Reminders?

What do my Client's Invoice Statuses in Liquid mean?

How do I cancel an Invoice that I've sent?

Can my Clients pay my invoice even though it says it does not match the Work Order?

My Client hasn't paid my invoice; how can I resend it?

How do I flag an invoice that is overdue?

How do I track my hours in Liquid?

How can I bulk create or bulk upload my hours into Liquid?

How do hours tracked in Liquid affect Invoices?

How do I send an Invoice to my Clients for a Reimbursement?

How do I enter period of performance dates on my invoice?

How do I update the payment terms on my invoice?

Other than hours, can I track other units of time in Liquid?

How can I make a copy of an Invoice in Liquid?

How do I add VAT to my invoice?

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Get Paid by Anyone

How can I get paid into my Payoneer or Wise account outside the US?

Can I use Liquid to get paid by anyone?

What can I tell my Client who doesn't use Liquid about using Liquid to pay my invoice?

How do I cancel the invoice I sent to my Client who doesn't use Liquid?

What do I do if I need to update the invoice I sent to my Client who doesn't use Liquid?

What happens after I invoice my Client who doesn't use Liquid?

How quickly will I receive payment for the invoice I sent to my Client who doesn't use Liquid?

How do I invoice my Clients who don't use Liquid?

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Payments (Vendors)

How long will it take to receive my payment?

Will I be notified when I get paid in Liquid?

What does it cost to get paid via Liquid?

How do I get paid in my local currency?

How do I set my payout currency in Liquid?

My client said they paid my invoice but the invoice status says Payment Scheduled; when will my payment arrive?

My invoice says Payment Scheduled; does my Client need to do anything else to pay my invoice?

My Payment is in Payment Incoming Status; when will I receive my payment?

What is the due date on my invoice?

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Compliance as a Vendor

Will Liquid be sending me my 1099s?

Where can I find my 1099 in Liquid?

How do I verify my Liquid account?

How do I verify my identity for Liquid with Persona?

What documentation do I need to verify my Vendor account in Liquid?

I'm not a US citizen or a US vendor and I don't know why I should fill out an IRS tax form.

Why do I have to fill out a W9 form in Liquid?

Why do I have to fill out a W8 form in Liquid?

How do I update my W9 in Liquid?

Can Liquid tell me if my Client is inside or outside of IR35?

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